I had a great stay with no complaints, the room was really nice and cozy with a seating area, work desk, and an electric kettle, and it's conveniently located near local businesses.

Wonderful rooms with a huge balcony, helpful staff. Oatmeal, pancakes, and eggs for a superb breakfast with different options.

I stayed in neat room with essentials, all facilities as expected. The hotel was in a stunning and good location right by local businesses, downtown and the main pedestrian street and a large shopping center.

The staff - some of them were a bit slow.

The staff at Promenade Park Hotel were incredibly helpful and accommodating. When we arrived, there was a mix-up with our reservation, but the receptionist quickly found a solution and upgraded us to a room with two single beds. Despite the initial confusion, the staff made sure we had a comfortable stay and even included dinner as part of our half-pension package. The young and delightful staff went above and beyond to assist us, even though English was not their main language. The hotel is conveniently located near Shymkent Plaza and a park with amusements. The rooms were clean and the air conditioning was a lifesaver in the hot summer temperatures. We thoroughly enjoyed our time at Promenade Park Hotel and would recommend it to others.

I recently had the pleasure of staying in a wonderful hotel in central Shymkent. This place is located right beside the vibrant Arbat pedestrian street, making it incredibly convenient for exploring the city. The hotel's service was top-notch, with room service, housekeeping, and laundry all of exceptional quality. I was impressed by the daily newspaper service, ensuring that I stayed informed during my stay. The hotel also offered a reliable taxi service, making it easy to get around the city and explore all of its attractions. Another highlight was the assistance with tours and tickets, making it effortless to plan my sightseeing adventures. The room amenities were fantastic, including an electronic door lock for added security, a comfortable sitting area, and a well-stocked mini-bar. The free Wi-Fi in the rooms was a bonus, allowing me to stay connected throughout my stay. I also appreciated the spacious work desk, as it allowed me to catch up on some work tasks. the hotel's attention to detail and commitment to ensuring a comfortable stay truly stood out.

In conclusion, I highly recommend this hotel. The location, services, and amenities provided exceeded my expectations.

Great breakfast, spacious rooms, friendly staff, quiet location, good area for walking around.

Nothing, all was good.

Great location close to the park, shopping mall, and restaurants. Clean rooms with excellent facilities, including free parking and transportation. Breakfast was plentiful and staff was friendly and helpful.

Nothing, no complaints at all.

Our romantic escape was amazing! The location of the hotel was perfect as it was close to a lovely park and a beautiful walking street. The staff was friendly and helpful, especially the employee who spoke English, who made all the arrangements we needed. Our room was cozy and spacious, with a huge balcony with a beautiful view. The breakfast was delicious and we had a variety of options to choose from.

Ich hatte einen fantastischen Aufenthalt in diesem Hotel. Die Lage war großartig, da es in einer erstklassigen Lage war, die es mir ermöglichte, überallhin zu gehen. Das Hotel war sehr sauber und hatte eine moderne Ausstattung. Generell gab es Parkplätze vor Ort, die im Zimmerpreis enthalten waren. Die Mitarbeiter waren sehr freundlich und hilfsbereit. Dieses Hotel hatte auch viele Annehmlichkeiten und der Pool war großartig. Der Transport war ebenfalls sehr praktisch, da sich eine Station des kostenlosen öffentlichen Verkehrsmittels in der Nähe befand. Alles in allem waren dies die besten Aspekte meines Aufenthalts.

Nichts, alles ist perfekt. Dieses Hotel war wirklich fantastisch und ich habe keine negativen Dinge zu berichten.

The location is fantastic, right in the heart of the city, with plenty of cafes and restaurants nearby. the room was also well-equipped with a fridge and a kettle. two complementary facts were included, which was a nice touch.

The staff were not very helpful or efficient. They put two people in a room with only one bed and it took a lot of arguing to get them to fix the situation.